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Noticeboard

Bank Holiday Monday
We will be Closed Monday 28th May 2018 & We Will Re-Open 08:00am Tuesday 29th May 2018

Closed for Staff Training
13:00pm Thursday 14th June 2018 & We Will Re-Open 08:00am Friday 15th June 2018 - Prescriptions will be available for collection from Cohens Chemist Ainslie Street while we are closed

Next Patient Participation Group (PPG) Meeting
Wednesday 22nd August 2018 at 19:00pm - For more information click HERE

NEVER MISS ANOTHER APPOINTMENT WITH OUR FREE TEXT MESSAGE REMINDER SERIVICE
Please update your mobile telephone number at reception today so we can text your reminders of your upcoming appointments and notify you of any check-ups you are due.  For more information click HERE

How we use your Information

How we use your information

GENERAL DATA PROTECTION REGULATION

This Practice aims to provide you with the highest quality of Healthcare. To do this we must keep records about you, your health and the care we have provide or plan to provide.

These records may include:

  • Basic details about you, such as address, date of birth, next of kin;
  • Notes and reports about your health;
  • Contact we have had with you such as clinical visits;
  • Details and records about your treatment and care;
  • Results of x-rays, laboratory tests etc.
  • Relevant information from people who care for you and know you well, such as health professionals and relatives. 

 

The people who care for you use your records to:

  • Provide a good basis for all health decisions made by you and care professionals;
  • Make sure your care is safe and effective;
  • Work effectively with others providing you with care.

 

We may also need to use records about you to:

  • Check the quality of care;
  • Protect the health of the general public;
  • Help investigate any concerns or complaints you or your family have about your health care

 

We will not share information that identifies you for any reason, unless:

  • You ask us to do so;
  • We ask and you give your consent;
  • It is clinical emergency;
  • We have to do this by law

 

Everyone working for the NHS has a legal duty to keep information about you confidential.

We have a duty to:

  • Maintain full and accurate records of the care we provide to you;
  • Keep records about you confidential, secure and accurate;
  • Provide information in a format that is accessible to you (eg in large type if you are partially sighted);
  • Processing your information in this way and obtaining your consent ensures that we comply with Articles 6(1)(c), 6(1)(e) and 9(2)(h) of the GDPR

 

You have the right

  • You have the right to confidentiality under the Data Protection Act 1998 (DPA), The General Data Protection Regulations 2018, the Human Rights Act 1998 and the common law duty of confidentiality.
  • You also have the right to ask for a copy of your records to enable you to verify the lawfulness of the processing of data held about you – Please write to the Practice FAO Data Controller at the normal surgery address detailing the information you require.


What to do if you have any questions
Should you have any questions about our privacy policy or the information we hold about you, you can:

  • Write to the Data Controller (the GP Partners) at Abbey Road Surgery, 243 Abbey Road, Barrow in Furness, Cumbria, LA14 5JY
  • Contact the Practice Manager Janet May
  • The Data Protection Officer (DPO) for is Yvonne Salkeld and she is based at eHealth, Cumbria Partnership NHS Foundation Trust, Maglona House, Unit 68, Kingstown Broadway, Carlisle, CA3 0HA.


Complaints
In the unlikely event that you are unhappy with any element of our data-processing methods, you have the right to lodge a complaint with the Information Commissioner’s Office. For further details, visit ico.org.uk and select ‘Raising a concern’.

Changes to our privacy policy
We regularly review our privacy policy and any updates will be published on our website, and on posters to reflect the changes. This policy is to be reviewed and updated and as when necessary.

If you would like a copy of our How We Use Your Personal Information leaflet please ask at reception.

We also have a leaflet available at reception which is designed as an information leaflet to help children understand the new General Data Protection Regulations.

 



 
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