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Noticeboard

FLU Vaccinations
Book Yours Now - Clinics throughout October.  For more information click HERE


Closed for Staff Training
13:00pm Thursday 16th November 2017 & We Will Re-Open 08:00am Friday 17th November 2017 - Prescriptions can be collected from Murrays Ainslie Street during this time

Next Patient Participation Group (PPG) Meeting
Wednesday 25th October 2017 19:00 - For more information click HERE

NEVER MISS ANOTHER APPOINTMENT WITH OUR FREE TEXT MESSAGE REMINDER SERIVICE
Please update your mobile telephone number at reception today so we can text your reminders of your upcoming appointments and notify you of any check-ups you are due.  For more information click HERE


Current Job Vacancy

Full Time (8 Session) Partner/Salaried GP Vacancy.  For more information click HERE

Practice Charter

To provide a caring and efficient service; to treat all patients equally and with respect

Our Responsibilitiescarer

  • To always strive to offer the best medical and nursing care.
  • That practice staff will always endeavour to greet you with courtesy, whether in the surgery, in your home, or on the telephone
  • That your right to confidentiality will always be respected
  • That you will be seen the same day if your problem is urgent
  • That you will be seen by your preferred doctor or nurse, whenever possible
  • That you will be informed should there be a significant delay for your appointment
  • That you will be referred to a consultant or other services whenever necessary
  • That you will be informed of your test/investigation results when they become available
  • That your repeat prescription will be ready within 48 hours of request
  • That your suggestions and comments about our service will be considered sympathetically
  • That your complaints will be dealt with quickly

Your responsibilities

  • To treat staff and other patients politely and with respect
  • To inform us of any changes in your personal details so that our records remain accurate
  • That urgent appointments are requested for urgent problems only
  • That home visits are requested only if you are unable to attend the surgery
  • To cancel your appointment as soon as possible if you are unable to attend, so that we can offer the appointment to someone else
  • To arrive on time
  • To be patient when surgeries are running unavoidably late
  • To make a separate appointment if more than one member of your family needs to be seen; should you have several problems to discuss, you may be asked to make another appointment to discuss them


 
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